Frequent questions

  • Where you are?

    The location is privileged: directly on the sea, has made the right choice we are in the center of Milano Marittima.

  • I have a gluten intolerance: where can we go on a family holiday?

    For a holiday with a gluten-free kitchen, the Club Family Hotel group has a dedicated hotel: the Club Family Hotel Michelangelo, also in Milano Marittima, the first hotel in the chain with an entirely gluten-free kitchen, including pasta, bread, afternoon treats and snacks, for the whole family, children included. Our kitchen is not set up to manage dedicated menus for intolerances on its own, which is why we recommend you go there. Get in touch or call us: we'll help you organise your holiday.

  • Is there animation for children?

    All day, 7 days a week in Hotel and Beach, watch the Animation Program!

  • Quali sono i servizi per i più piccolini?

    We provide the following free of charge: a kitchenette for children and a bottle-preparation room; cots with side rails; toilet seat reducers; potties; an inflatable changing mat to place on the bed; a children's toiletries line; strollers; bicycles with child seats.
    For your little ones, from 8 months to 3 years old, the hotel has babysitters, or rather professional Nannies, thanks to our exclusive Nanny School® service.

  • What if I need the pediatrician?

    Our pedestrian available every day from Monday to Friday by reservation, completely free service.

  • Are drinks also included outside the main meals?

    Yes, all day long, in the hotel, at the pool and in the garden just steps from the beach.

  • The snack for the children?

    Every day from 4.00 pm a tasty snack buffet for children, fresh fruit for the kids and yogurt and in the morning ... Dina Merendina!

  • Where does Dina Merendina withdraw?

    While going to the beach, every morning from 9 to 10, you find our animators with the snack to take to the beach.

  • Do you have what I need to prepare my little one’s meals?

    We provide: vegetable broth made with carrots, potatoes and zucchini; white meat broth; tiny pasta; vegetable purée, strictly salt-free; cheese spread portions; extra virgin olive oil; a microwave; a dedicated fridge; weaning tableware; a hand blender; a sterilizer. And for any request, our Chef will be happy to listen and take care of it.

  • Is there a swimming pool, is it heated?

    We have a heated swimming pool with a shallow area where even small children can fit.

  • Is the room comfortable?

    You can choose the space for your holiday among different types of rooms, even with sea view.

  • C'è il WiFi?
    Si gratuito ovunque, la password nel nostro notiziario Family.
  • Is there a bicycle service?

    Certainly; for your rides, you can use the bicycles whenever you like—they come equipped with seats for children weighing up to 18 kg.

  • Is there parking?

    We have two parking options: a pass for free street parking, or paid on-site parking (€15 per day, by reservation).

  • What if I had to give up my holiday?
    We will return the full amount paid within 30 days before arrival. For cancellations communicated later we will only retain the deposit. (Which can range from a minimum of €350 to a maximum of €700).

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